Spotless is renowned for innovating large scale service demand and asset performance for unique customer experiences. We also provide our customers with essential services for the everyday running of their businesses.
Spotless provides healthy and delicious food to the varied customers of our clients whether they be employees, patients, corporate clients, school children, the elderly, university students or wedding guests. Our food is enjoyed because we prioritise fresh and seasonal ingredients. Award-winning chefs and their talented staff deliver healthy menus that taste incredible.
Our managers are astute operators with a strong commercial focus. At Spotless we report weekly on costs, service and quality - so that our clients can ensure we are delivering to contract terms. Our commercial models are flexible and include partial and full subsidies, profit-share, rental and hybrid arrangements. Regardless of the model, we work a solution to fit each client’s food, delivery and budget requirements.
Spotless has a dedicated team of food development experts who oversee all things food related: menu engineering, presentation standards, retail, innovation, quality, consistency and design consulting.
We have developed a health and wellbeing programme, Nudge , to make it easier for customers to nudge towards making healthy choices more often. Our chefs prepare menus to each meal occasion to the needs of the target audience. Our Nudge standards provide guidance on portion control, plating food, service flow, signage and architecture to nudge clients to make healthier choices.
Our Spotless team is a close-knit community of experienced cleaning professionals who take pride in providing clean and healthy work environments. As specialists in the industry in large scale commercial office cleaning, securing the Ministry of Business Innovation and Employment (MBIE, national cleaning contract was an excellent fit for our Spotless team. We deliver comprehensive cleaning services for MBIE’s 21 corporate offices across Auckland and Wellington. We commenced this 3-year contract in mid-2021. The contract’s scale and term enabled us to bring 40 new personnel into the team, employment and supported career pathways. We know that an engaged team provides results and our team receive onsite training and support from our experienced Customer Service Managers. Systematic QA checks tailored to MBIE and TEC’s requirements are in place and fosters a consistently reliable service delivery. Using environmentally sustainable cleaning methods and products are important to us, and we use the best available eco-cleaning products and use recycling options.
Spotless have been delivering cleaning services for 106 BP sites across Aotearoa since 2018. Our team of 40 cleaning professionals supply reliable cleaning services that support BP’s excellent customer service. We provide interior, toilets, retail area, back of house, service area, buff/burnish hard floors, window cleaning and kitchen cleaning. Each region has fully equipped van runs. In addition, six cleaning supervisors on this contract have their own fully equipped vans that operate six days a week. All floor cleaning occurs during closed-door periods or at a convenient time to the store, and never earlier than 9pm. All window cleaning takes place during daylight hours so we can see the quality of our work. We also provide specialised bio-hazard cleaning needed from time to time and deep cleaning for new store openings.
Stadiums are important entertainment spaces, and Spotless has an excellent track record in delivering stadium cleaning services. Spotless has provided commercial cleaning services for the H3 Group that cover the Claudelands event centre, FMG Waikato stadium and Seddon park since 2014. These stadiums are high profile sites for live music and sports events, business conferences and private functions. Our cleaning services ensure that these event centres are always clean, professionally presented and ready to host the next big event. Our cleaning approach is tailored to support delivering premium hospitality packages and providing the ultimate guest experience. We comprehensively clean all areas for the three facilities, from inside facilities (lounges, function rooms, toilets) to outside ovals and surrounds (e.g. groundsman sheds, pavilions, car parks, fields). We also attend emergency callouts.
Spotless is fortunate to be the South Waikato District Council’s contractor to supply cleaning services for their public spaces and buildings throughout the district. We also provide cleaning services to support special events held for the community by the Council. As part of the local Waikato community, our team is looking forward to fostering long term relationships over the 10-year contract term to deliver the best outcomes.
Adding an Embassy to our comprehensive cleaning portfolio is an exciting development for our Spotless team. Spotless is the American Embassy’s cleaning contractor providing cleaning, consumables management and hygiene services. Our personnel completed comprehensive security and suitability checks needed for the Embassy. The Embassy host several functions for dignitaries and visiting officials, and our high standard of cleaning is key to providing a clean, warm and appealing welcome.