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  • About us
    • About us

      Downer is the largest provider of integrated services in New Zealand and employs more than 10,000 people from Kaitaia to Invercargill.

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      • Overview
      • Board of Directors
      • Company history
      • Our Tikanga
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      • Our Purpose
      • Downer in New Zealand
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      • Overview
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      • Downer in New Zealand
      • Board of Directors
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      • Our Policies
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      • Our Tikanga
  • What we do
    • What we do

      Downer is a leading provider of integrated services in Australia and New Zealand.

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      • Sectors
      • Transport
      • Energy & Utilities
      • Facilities
      • Defence
      • Sectors
      • Transport
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    • Investors

      View our latest ASX announcements as well as financial reporting, key dates and shareholder information.

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  • News and media
    • News and media

      Keep updated with our latest news.

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  • Sustainability
    • Sustainability

      We understand the importance of having a responsible and forward-thinking approach to sustainability.

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      • Our Approach to Sustainability
      • Social Impact
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      • Our Approach to Sustainability
      • Safety, health and wellbeing
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  • People and careers
    • People and careers

      Our people are at the heart of everything we do.

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      • Report a concern
      • Home
      • Life at Downer
      • Inclusion and belonging
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      • Report a concern
      • Downer benefits
      • Own Respect
  • Contact us
    • Contact us

      Downer has over 120 sites across New Zealand with our head office based in Auckland.

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Report a concern

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  • People and careers
  • Report a concern

We all have an important role to play in upholding our Standards of Business Conduct.

Downer is committed to providing ways for our people to report practices or behaviour that are contrary to the Standards of Business Conduct or which may be illegal.

That’s why we have the Business Integrity Policy and Our Voice reporting service. The policy is designed to protect you if you report behaviour that is inappropriate, unethical, corrupt or illegal. It sets out what happens when a report is made, as well as how we will protect you when you make a report.

Report a concern – Our Voice

Downer’s Standards of Business Conduct apply to all of our people, including directors, employees, contractors and agents of Downer and its subsidiary companies throughout the world.

There are a number of ways to report any breaches of the Standards of Business Conduct, or any other activity or behaviour which may be inappropriate, unethical, corrupt or illegal. These include:

Internally

Our people can make a report to:

•    Their supervisor, manager or head of the business unit
•    Their local human resources advisor or manager
•    The Whistleblower Protection Officer, which is Downer’s Company Secretary

Externally

A report can be made to the Our Voice service.

Our Voice is an independent, external service that is available 24 hours a day, 7 days a week, 365 days a year. Anyone can call the Our Voice hotline from any country in which Downer operates to speak with trained specialists who can help you to make a report about any actual or suspected misconduct.

Calls are not recorded or traceable.

Contact Our Voice by any of the following means:

  • Phone:
1800 448 041 Free call from within Australia
0800 404 509 Free call from within New Zealand
800 6167 042 Free call from within Singapore

 

  • Online report: http://www.ourvoice.deloittedigital.com/ (The username and password are both “downer”)
  • Email ourvoice@deloittedigital.com
  • Send a fax, from anywhere in the world, to +61 3 9691 8182
  • Post information to:
Australia New Zealand
Our Voice
Reply Paid 12628
A'Beckett Street
Melbourne VIC 8006
Our Voice
PO Box 912028
Victoria Street West
Auckland 1142

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