Skip to content

DOW   |   A

Search
  • Who we are
    • Our purpose
    • Our culture
    • Our History
    • Governance
      • Executive Leadership Team
      • Board of Directors
      • Policies
      • Report a concern
    • Sustainability
    • Health, safety and wellbeing
    • Inclusion & Belonging
    • Our companies
  • What we do

    What we do

    Downer is the leading provider of integrated infrastructure services across Australia and New Zealand.

    Learn more

    Airports

    Commercial IFM

    Defence

    Education

    Energy

    Health

    Housing

    Justice and corrections

    Marine and ports

    Open space management

    Rail

    Reconomy and landfill

    Roads and bridges

    Telecommunications and network services

    Vertical construction

    Water

    • Airports
    • Commercial IFM
    • Vertical construction
    • Critical Resources and Industrial Infrastructure
    • Defence
    • Education
    • Energy
    • Health
    • Housing
    • Justice & Corrections
    • Marine and ports
    • Open Space Management
    • Rail
    • Reconomy & landfill
    • Roads & bridges
    • Telecommunications & Network Services
    • Water
  • Where we operate
  • News
    • Latest news
    • Whitepapers
    • Case studies
    • Podcasts
  • Work with us
    • Life at Downer
    • Meet our people
    • Downer benefits
    • Suply to Downer
    • Doner benefits
    • Search & apply for roles
    • Own respect
  • Investors
    • Investor centre
    • Results centre
    • ASX announcements
    • Webcasts and presentations
    • Share price
    • Key dates
    • Annual General Meetings
    • Shareholder information
    • Dividend information
  • Contact us
Home > The Downer Standard

The Downer Standard

The Downer Standard (TDS) is Downer’s proprietary integrated management system that defines the way we work and deliver for our customers.

It is closely aligned to Downer’s purpose, promise and pillars and provides a structure for governing and sustaining core and BU-specific processes and capabilities such as asset management, customer planning & engagement, delivery management, finance, HR, IT, legal & insurance, plant & light vehicles, procurement, quality management, risk and assurance, and zero harm.

The Downer Standard

  • Sits across each functional and operational area of Downer to ensure a standardised approach to governance, business planning, operational and functional delivery, reporting, monitoring and decision-making

  • Is embedded into Downer delivery management processes and tools to ensure consistent service delivery and customer engagement

  • Acts as a vehicle for sharing knowledge and best practice

  • Provides governance, administration and compliance for Downer Group licensing, certificate, and compliance obligations

  • Establishes a framework for quality assurance via single certification to international management standards across the Group: ISO9001:2015 (Quality), ISO14001:2015 (Environment), ISO/IEC 27001:2013 (Information Security Management System) and ISO45001:2018 (Safety).

The Downer Standard is also accredited to other regulatory standards at a business unit level including:

  • The Office of the Federal Safety Commissioner (OFSC)
  • The Office of the National Rail Safety Regulator (ONRSR)
  • Food Safety Management System (BSI HACCP & GMP), and
  • Meets National Heavy Vehicle Regulator (NHVR) requirements.

Read the Downer Standard Brochure

The Downer Standard is governed by more than 100 people from across the Downer Group and is continuously evolving and improving to deliver value to our people, our customers and our partners and suppliers.

Quality principles

Downer’s 10 Quality Principles are an integral part of The Downer Standard. They provide a framework for quality management and continuous improvement. They enable Downer to achieve and maintain high standards of quality, meet, and exceed requirements, improve processes, enhance customer satisfaction, and drive overall success.

The Downer Standard is governed by more than 100 people from across the Downer Group and is continuously evolving and improving to deliver value to our people, our customers and our partners and suppliers.

ISO certificates

Downer Group ISO9001

Download

Downer Group ISO14001

Download

Downer Group ISO45001

Download

The Downer Standarddowneralexies2025-12-17T05:39:31+11:00
About Downer
  • Who we are
  • What we do
  • Our companies
News & insights
  • Latest news
  • Sustainability
  • Health, safety and wellbeing
Get in touch
  • Contact us
  • Careers
  • Supply to Downer
Follow us on:

Copyright © 2026 Downer Group

  • Privacy Policy
  • Sitemap
  • Disclaimer

Site by walterwakefield

Page load link
Go to Top