What is Ka Ora, Ka Ako?
The name Ka Ora, Ka Ako is about being healthy and well in order to be in a good place to learn. Find out more about its meaning here.
Do you cater for special diets?
Here at Alliance Catering, we understand how important it is to support students with special dietary needs. That’s why we lead the way utilising our in-house registered dietitian and specialised allergy diet chef to ensure students needs are met to the best of our ability
Alliance Catering provides the following special diets to students with specific medical or cultural dietary needs, without requiring medical verification:
- Vegan Friendly
- No Ingredients Containing Egg*
- No Ingredients Containing Dairy*
- No Ingredients Containing Gluten*
- No Ingredients Containing Gluten* & Vegan Friendly.
If parents or caregivers have any questions regarding special diets they can find out more here.
What if I require a special diet that isn’t listed above?
If a student has a dietary requirement not already listed above, and this is related to a medical condition involving a medically prescribed therapeutic diet, the students parents/caregivers would be required to get in touch with our Dietitian, via the get in touch form. They will then review the request and if accepted, every effort will be made to tailor a diet to suit.
Do you cater for cultural diets?
Yes, Alliance can cater for cultural diets including halal.
Alliance Catering does not claim to be a halal certified premises for handling and cooking of halal meals but prepares these meals under a “duty of care” philosophy which is underpinned by following key internal processes and protocols.
The production kitchen does not prepare any pork or pork related meals on the premises. This is reflected in the menu options available to schools and this policy provides another layer of assurance and confidence to its halal clients on any cross contamination risks.
“Halal only” meat as preferred option. When a meat product is on the main menu of the day, every effort is made to use certified halal meat and ingredients making the main meal as halal compliant. This avoids having to bring non-halal meat onto the premises.
How are lunches ordered?
Lunches are ordered via an online form once per term. Here at Alliance we understand that roll numbers constantly fluctuate so any changes can be communicated to the Customer Liaison Manager.
How is food waste managed?
As part of the Ka Ora Ka Ako Healthy Lunch Programme we use sustainable packaging for our lunch service. 90% of the contents of the lunchboxes can be composted. Alliance Catering provide the bins to be stored on school premises and our on site Catering Assistants manage the correct disposal of waste. Download our ‘What Goes Where’ poster
What happens if a group of students are away at camp or on a school trip?
When there is a EOTC event, Alliance Catering can continue to supply lunches.
Alliance Catering can arrange for lunches to be delivered prior to school transport leaving school grounds
Alliance Catering can allow a school representative to pick up the lunches directly from the production facility in Albany.
For a school camp the supplier can provide a combined delivery for the duration of camp. Long life shelf stable items/dry goods eg. tinned food and fruit, dried wholemeal pasta, rice, wholemeal sandwich bread. The supplier can provide the school a list of items that can be ordered that meet nutrition guidelines. Delivery of shelf stable items would be made one week prior to camp.
If a school camp is already catered for the supplier can provide a non-perishable snack box that can be delivered to school one week prior to camp.
How can I provide feedback?
There are a few ways to provide us feedback. The first is to complete an online feedback form here. This gets forwarded to the Customer Liaison Manager for reporting. Or you can contact the onsite Catering Assistants or Customer Liaison Manager directly.